The Impact of the Superintendent on the Project Management Team

The biggest impact was on the superintendents, because all of a sudden now what they said mattered. They knew that whatever they wee putting into their report was going to be presented,. not only to management team internally in my business, but also to our customer. The superintendent felt really empowered because they felt important in the process. That's critical. In the field, the field's all about leadership and integrity. You have to hav a lot of control over the behavior on the jobsite. I so by elevating that and high lighting it like that, became the centrepiece of what we shared with our customers. And so it really elevated the the levelof respect and the sense of