
Intercom on Product: Facing the tech slowdown
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Mind That Shift
In the polk house before, we used horizon, horizon one, two, three, horizon planning. And like the mind that shift, you should assume customers are gongtus is like the way i characterize itis. Or in the old, like fred wilson term its likemoving from buying venements to only buying pain kitters. The ferst is what you describe as to me is you driving in the middle of the night on a winding od that you don't know, and suddenlyou like you're just not driving as fast,. You're looking late corners, going arjle to get around this corner, and the'll deal with the next thing. Aint
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