The FaaS Evolution by GrowthLab FaaS cover image

Customer Onboarding: Nobody Talks About the Customer Experience

The FaaS Evolution by GrowthLab FaaS

CHAPTER

The Stress of Onboarding New Customers

In the past, things that were stressful were like your accounts receivable and collecting cash. But today it's like, is the work getting done? Yeah, we go into carbon. We're able to identify those customers that haven't paid. So I do hope that he or she does a better job of managing that customer than maybe we did. And if not, well, God bless.

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