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#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
What Is Empathy, Not Agreeing Where the Other Side Is Coming From?
"I'm an old dude. Refer to myself as a last century guy, also a deeply flawed human," he says. "You're never going to get through to somebody like that in a conversation unless you can demonstrate to them you understand where they're coming from."
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