The CX Cast cover image

421: Change Management In CX – Why It Fails And How To Fix It

The CX Cast

00:00

How Generative AI Is Being Used in Change Management

Angelina reports vendor research showing AI powering diagnostics, sentiment analytics, and personalized change interventions at scale.

Play episode from 13:54
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app