The Dangers of Reverse Logistics

3min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

You get people sending a lot of stuff back and then they get used to this behavior. A single return before you even factor in the cost of shipping costs a retailer like $10 to $20, which is an enormous amount of money. And returns are just like a nightmare on a like a logistical sense. Record shipping is labor intensive and cost intensive. Backward logistics,. reverse logistics is like way, way worse because it requires so much labor. It requires time and it just like leeches money out of the bottom line.

Paris Marx is joined by Amanda Mull to discuss the history of consumerism and where ecommerce goes in the next few years as interest rates rise and its market share stalls.

Amanda Mull is a staff writer at The Atlantic, where she writes the Material World column. She’s also a shop steward at The Atlantic Union. Follow Amanda on Twitter at @amandamull.

Tech Won’t Save Us offers a critical perspective on tech, its worldview, and wider society with the goal of inspiring people to demand better tech and a better world. Follow the podcast (@techwontsaveus) and host Paris Marx (@parismarx) on Twitter, and support the show on Patreon.

The podcast is produced by Eric Wickham and part of the Harbinger Media Network.

Also mentioned in this episode: