When we were ditch diggers there were very few people who look forward to digging a ditch in the hot sun but now lots of us work indoors. If we are dealing with something that's super important and critical and we don't trust the people who are doing it we have to instill surveillance in place, he says. "All their employees under surveillance at all times is fairly low stakes thing with people we do trust" 'If you walk in to the corner coffee shop you are treated with a smile if you forgot your money don't worry you can pay me tomorrow'  he adds.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode