107. How To Apologise Professionally
Confident Business English
00:00
The Importance of Apologizing in Meetings
To be sorry is your best friend in this situation. You could also use the verb apologize. It's a little bit more formal than sorry. Another way to express that you are not happy with how you did, but not necessarily saying sorry, is to say something like it's a shame that we didn't meet your expectations.
Play episode from 08:50
Transcript
