5min chapter

Confident Business English cover image

How to apologise in a PROFESSIONAL way in English

Confident Business English

CHAPTER

The Importance of Apologizing in Meetings

To be sorry is your best friend in this situation. You could also use the verb apologize. It's a little bit more formal than sorry. Another way to express that you are not happy with how you did, but not necessarily saying sorry, is to say something like it's a shame that we didn't meet your expectations.

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