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Claire Hughes Johnson (Stripe) - Scaling Operations and People

Entrepreneurial Thought Leaders (ETL)

CHAPTER

How to Be a Better Leader

I think there is a core set of management skills for my direct team that I have gotten better and better at over time. For me, I am a collaborative leader. I need everyone around me to be contributing or else I don't think we are very good. The thing that starts to change when you get to real scale of numbers is you have to be incredibly intentional about your communication practices as a leader.

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