CNN.com's John Sutter takes on the question of whether or not to offer a free trial for search app Conbir. "I think it's just as complicated as all the schemes you were describing as complicated," he says, adding that users don't need a mental model of this system. "If anybody uses it that heavily, they should be paying for it" 'This is what modern software is,' writes Sutter: You're not gonna please everyone no matter what you do'

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