The Payoff of Triaging Tickets in Django

Carlton: I think we see a lot of tickets coming in where it's like, I've got this bug and it's clearly a bug in Django. And that's okay but is this really a bug and has this got tests and... Yeah, it throws the body over the wall to you to... yeah. David: For me it's that learning experience of here's how a large project works,. Here's how it's structured and the program's runningTickets are what Carlton takes away from his time working with Django. He says documentation can be more holistic than just process notes or procedure notes for an organization. "You need that knowledge to be able to understand the bigger picture"