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How to Create Online Community with Susan Tenby Episode 2

Because You Need to Know®

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How to Measure Success in a Tech Soup Community

The tech soup community has switched platforms multiple times. The attrition wasn't huge, and the engagement is actually up over where it was three years ago when we were on a different platform. Another measure of success is are people asking and answering each other's questions without you having to intervene? Are they bringing it to your attention saying, "Hey, this is cool"? Is that growing? Those are some measures of success.

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