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Future of Property Management Panel with Travis Bohling, Matthew Whitaker, Jen Ruelens, Peter Lohmann

Triple Win Property Management

00:00

The Importance of Owner Onboarding

"We suck at this kelly so i'm learning right along with you my experience has been that your most talented property managers need to handhold somebody that's a fresh relationship," says Kelly. "So we're creating almost like a customer service department that helps with the owner onboarding piece and so it feels a little more natural now", she adds. 'The whole idea is that that we're basically holding their hand through the process'

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