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How motivation can fix public systems | Abhishek Gopalka

TED Health

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Using the Citizen to Trigger Motivation

In 20 16, when my team was called in to start working with the public health system of ragestan, we found it in a state of crisis. In india, if you wanted to see a doctor in a public health facility, you would go to a p h c, or primary health center. And atlea forty patients are expected to go to a piezze every day. But in rajastan, only one out of four piezzes was seeng this minimum number of patients. People had lost faith in the system. When we delved deeper, we realized that lack of accountability is at the core of it. We decided to focus on the citizen

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