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2min chapter
Administratively Adrift: Overcoming Institutional Barriers for Student Success
Student Affairs NOW
The Importance of Listening to Students
Scott: "My big takeaway from all of this is really listen to your students. I think that there's a lot that we can learn from other industries as Scott pointed out, the Cleveland Clinic" Sharon: "Our senior level executives need to give us permission sometimes to try something and fail and then reset and try again but we have to keep trying"
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