We Win to Meet You

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Wy combinator is a start up incubator which cultivates and invests in early stage companies. Brian was admitted to whie combinator in two thousand and nine, and his first meeting with paul graham was confounding. Paul tends to stump people with deceptively simple questions. And he asked us, we your business and i go, what do you mean? Like, where's your traction? I go, we we don't have a lot of traction. He said, so your users are in new york, and you're still in mountaindewi said, yes,. He said, what e's still doing here? And i go,What do you mean?"

In honor of our five year anniversary of Masters of Scale, we're revisiting our first episode ever, featuring Airbnb's Brian Chesky.

If you want your company to truly scale, you first have to do things that don't scale. Handcraft the core experience. Get your hands dirty. Serve your customers one-by-one. And don't stop until you know exactly what they want. That's what Brian Chesky did. As CEO of Airbnb, Brian’s early work was more akin to a traveling salesman. He takes us back to his lean years — when he went door-to-door, meeting Airbnb hosts in person — and shares the imaginative route to crafting what he calls an "11-star experience.”

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