I think there's a lot of tech companies that are very profitable that actually have good company or good cultures. And I would also say those companies could be more profitable if they focused a little on retaining their best employees and making their staff happier. When the employee is happy, the customer is happier and the employee is able to perform better. We're not asking for huge changes. But it's just thinking someone asking if you can do anything for them. So I guess my argument of, oh, the most valuable companies in the world are ones where the culture is broken. That does show up in performance.
Today, in a special bonus episode, we bring you a live conversation between Liz Fosslien and Mollie West Duffy, authors of “No Hard Feelings: The Secret Power of Embracing Emotions at Work,” and our curator Susan Cain. They discuss over-sharing, crying at work, psychological safety, and mocktails that taste like your first kiss.
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