What's Your Book Writing Process Like?

I think there's a lot of tech companies that are very profitable that actually have good company or good cultures. And I would also say those companies could be more profitable if they focused a little on retaining their best employees and making their staff happier. When the employee is happy, the customer is happier and the employee is able to perform better. We're not asking for huge changes. But it's just thinking someone asking if you can do anything for them. So I guess my argument of, oh, the most valuable companies in the world are ones where the culture is broken. That does show up in performance.