i never took disciplinary action against a store manager on basing what you heard. And the one disciplinary action was, even what i heard in a meeting. Colun powell talked about optimism being a force multiplier. Our job as leaders is to be a force multiplier within our organization when we're there to provide energy and an optimistic drive.
Leaders who don’t listen will eventually be surrounded by people who have nothing to say. Back in 2015, Frank Blake and I discussed how to create an environment for honest feedback. In 2022, this is more important than ever.
See omnystudio.com/listener for privacy information.