Empathy Is the Driver of Effective Communication

On the one hand, analysts generally know and accept that part of their responsibility is to not only conduct analyses, but to effectively communicate the results of those analyses to their stakeholders. On the other hand, "communication" can feel like a pretty squishy and nebulous skill. On this episode, Michael, Moe, and Tim tackled that nebulosity (side note: using obscure words is generally not an effective communication tactic). For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.