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Building the B2C communication stack | Shivakumar Ganesan @ Exotel

Founder Thesis

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The Importance of a Pure Cloud Contact Center for Emerging Markets

I was actually doing the work of my life doing COVID. So there was one year in which I had raised just in one calendar year, I raised four rounds and big two acquisitions on the start of Palmas. And then basis that when I went back and they were actually talking to somebody else for an acquisition, somehow I went in and then pulled the deal out of the lion's mouth. It was very exhilarating, quite exciting times.

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