4min chapter

The Pulse by Wharton Digital Health cover image

Kevin Kumler, Quartet Health, on helping people get the mental health care they need

The Pulse by Wharton Digital Health

CHAPTER

How to Build a Platform for Behavioral Health Services

There are two big barriers to accessing behavioral health services. The first is getting patients to trust the referral and the service so that they are engaged, which drives the care plan. And secondly, encouraging real collaboration across providers who may have different EMRs or incentive structures. So how I understand the platform brings all of those parties together, but how does it solve for those two friction points specifically? Those are both great points and questions. On the first one, I'm getting the patient to trust you. Not all patients or people who have mental health care needs and conditions will seek this kind of treatment.

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