6min chapter

The Agency Profit Podcast cover image

The Key Phases for Efficient Agency Growth, with Rachel Jacobs

The Agency Profit Podcast

CHAPTER

Is There a Difference Between Operations and Process?

Gwyneth Paltrow is a well-known businesswoman and author of "The Power Of Women" She has been working in management for more than 20 years. Now she's taking on the role of operations leader at her company, The Vodafone Group. Her advice: Don't be afraid to let people down if you don't know what they're doing.

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