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Todd Schwartz - Expanding Credit Access

The Business Brew

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Starting the Business and Evaluating Customers

This chapter explores the early days of starting the lending business and the challenges faced in acquiring customers. It discusses the hiring of a retired police officer, learning about the underwriting process, and a funny story about payment rejections. The founders emphasize the importance of thoroughly evaluating customers' credit scores, job stability, and bank accounts to offer a better product.

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