
Costco's Private Equity Headache
Organized Money
00:00
Challenges of Private Equity Acquisitions at Costco
This chapter examines the acquisition of Primo Brands by a private equity firm and its rapid negative impact on service quality and customer satisfaction. It delves into the complexities of Costco's relationships with private equity-owned vendors, highlighting operational inefficiencies and consumer frustrations. The speakers reflect on how these changes affect customer experience and safety perceptions amid a shifting market landscape.
Transcript
Play full episode