5min chapter

30 Minutes to President's Club | No-Nonsense Sales cover image

268 (Lead) How To Run a "Land & Expand" The Right Way (Eleanor Dorfman, ReTool)

30 Minutes to President's Club | No-Nonsense Sales

CHAPTER

Aligning Compensation for Customer Success

This chapter explores the nuances of compensation plans that enhance customer retention and align incentives across organizations. It highlights the collaborative efforts required among teams to manage customer relationships effectively while addressing the challenges faced during transitions between Account Executives and Customer Success teams.

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