Rundown: Target's earnings miss, REI cracks down on returns and Starbucks' woes in China
The Modern Retail Podcast
00:00
The High Cost of Returns in Retail
This chapter explores the enormous impact of product returns in the retail sector, revealing that $743 billion worth of merchandise was returned in 2023. It also examines retailers' challenges and strategies to manage returns while addressing consumer exploitation of return policies.
Play episode from 15:10
Transcript
