Leading Digital Innovation in Healthcare with Angela Yochem
Tech Whisperers: Inside the Playbooks of the Best Digital Leaders
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Omni Channel in Health Care?
When we talk about omni channel, we typically mean two things: maintaining transactional integrity between channels of engagement and maintaining a highly personalized, sistent experience. The back in transaction system for clinical visits in most health care companies is already centralized. So you know, whether you're seeing your physician in their office or seeing a specialist over the phone for a consult or getting an mri at an imaging center,. information about that encounter will be stored and accessible by every member of your care team immediately.
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