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Ep.89 When is the process more important than the outcome?

The Safety of Work

CHAPTER

Safety Management

Front line work is a hard problem that all organizations face, even if you're not in safety. One of the metaphors you can apply to soffe development or safety is as an engunring process. It's like a machine that you need to design and run - which doesn'tit can explain some aspects of it. And russ a sort of said that softweare, development is far from a deterministic engineering process. Their apparent rationality and task orientation is a facade, a rationalization. So same sort of many, many processes and methodsd and interactions in our organization are performative rather than instrumental. But i suppose you just say every everywhere we go through here, i think

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