This chapter explores the challenges faced by airlines due to lost, stolen, or mishandled luggage, discussing the associated costs and impact on reputation and customer trust. It also highlights the measures taken by airlines to reduce mishandled bags and the effects of the pandemic on luggage handling.
In today’s episode for 25th August 2023, we take a look at the economics of lost, stolen or mishandled luggage and how airlines are dealing with it.
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