2min chapter

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Ep34: Education as a Superpower; w/ Ted Blosser co-founder & CEO @ WorkRamp — Product Market Fit podcast

Product Market Fit

CHAPTER

How to Use Customer Education to Improve Customer Success

Salesforce is definitely a great example. HubSpot, I think, also did similar with their certifications and customer training. Any other examples of companies that are doing a really good job of customer education leveraging it as a activation and retention tool? Yeah, for sure. QuantumMetric do it on two fronts. They use customer education up funnel as well.

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