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How Political Polarization Is Changing Work

HBR IdeaCast

CHAPTER

Navigating Workplace Conflicts

This chapter focuses on strategies for handling conflicts in the workplace by promoting curiosity and constructive communication. It introduces the HERE framework to facilitate engaging with differing opinions and highlights the role of third-party mediators. Emphasizing the importance of civil discourse, the chapter suggests that leaders encourage open discussions to foster understanding and prepare individuals for resolving more significant challenges.

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