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Amit Purohit CEO & founder of Fantasy Akhada, on building one of the fastest growing Fantasy Sports Platform in India.
The Indian Startup Show
Customer Care - Is Your App a Brand Ambassador?
The company is India's only app, which has a 24 seven customer care for fantasy sports users. We invest a lot of money and energy in human resource training,. And we've been doing that for the last two and a half years from the first employee who came on board to the 57th employee who has come yesterday. The Supreme Court of India has clearly said that there is only one model of fantasy sports that you can run if you are actually going to tweak your product. But people are very hell-bent on what is the different thing that your platform offers? Because you know, the quote is not allowing any other format because I took it so seriously.
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