The Challenge of Ensuring Quality in AI Product Management

On this episode we talk with Tyler Phillips, AI Product Lead at Apollo.io, about what it really takes to build successful AI products in sales. Tyler shares surprisingly candid insights about the "unsexy" but critical work that great AI PMs do - from spending hours evaluating AI outputs to building systematic quality frameworks. Learn why it can help for domain experts should write prompts instead of engineers, how Apollo measures AI quality across their products, and the practical strategies they've developed after some early missteps. Whether you're an aspiring AI PM or an engineering leader trying to structure your team effectively, this conversation offers useful lessons on what actually drives AI product success.