17min chapter

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Episode 130 - Red Lights are Flashing! - Regina Phelps

The Resilient Journey

CHAPTER

Crisis Management and Resilience in Today's Environment

Exploring the evolving landscape of crisis communications, this chapter emphasizes the importance of proactive crisis management teams, clear governance in communications, and adaptability in the face of unexpected events. It delves into creating an environment for open dissent, encouraging process improvement through learning from mistakes, and the critical role of resilience professionals in addressing vulnerabilities in aging infrastructure.

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