Dana Chisnell 'Design for all: Using Design to improve outcomes between the US Government and its citizens'
The Human Centered Design Podcast (Premium)
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We get them to often not only do the community review ind the committees, butt to do usability testing. We've been working a lot with departments of motor vehicles over the last couple of years. There's nothing like having data from watching people interact with that question and hearing their questions about it. And so those are the two big things, is kind of expanding the definition of community review or public comment.
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