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200. I got better at business when I stopped putting out fires and started preventing them

The Sweaty Startup

CHAPTER

How to Get More Employees to Answer Phones

A lot of business owners, they don't necessarily look at the problem and what's causing the problem. The key to success is working on things that are important, but not urgent. If you can spend time saying, ok, let's look at the past, the past week, you can even do it the past day. Figure out your calendroze every single day,. What i spent all my time doing? Figure out how I'm going to prevent those problems. And then go from there.

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