There's so many little things we can do in our companies that make a huge difference. We want to talk about those things today and talk about why we don't do them more often. Bo: I think it might help Pat if you just started with what's an example of when you've experienced that, of a company doing a big little thing for you.
Little things change culture. This week, Pat, Tracy, Beau and Matt talk about the popsicle hotline, a jar of jellybeans, and the DMV.