3min chapter

Top Audiobooks Summaries cover image

Crucial Conversations (Kerry Patterson) - Audiobook Summary

Top Audiobooks Summaries

CHAPTER

How to Share Your Views Without Offending Others

How do you convey something bad or controversial yet maintain a positive respectful tone? Here are five skills to share your views without offending others. Start by saying what you saw or heard rather than your story. Use contrasting to minimize understanding and watching for signs that people feel unsafe. Encourage testing by asking others, respectfully, to disprove your story. By the time conversations turn crucial, they are already moving through the path to action.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode