Family Support, EV Complaints, and Consumer Insights

This chapter explores the success of a mediation service for divorcees, achieving a 60% resolution rate within 24 days, and introduces the Hong Kong Excellent Family Awards initiative. It also addresses consumer complaints regarding electric vehicle charging services, urging transparency and improvement in service reliability. Furthermore, the chapter highlights findings from a study on tumblers and travel mugs, revealing discrepancies between manufacturer claims and actual performance.