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166. The Disproportionate Power of Language
The Greg McKeown Podcast
The Trim Tab Power of Communication
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David Marquet changed the way he communicated with his crew. He agreed to never give another order, but provide intent of what he was trying to achieve. The ship set a record when each and every one of the 33 sailors eligible for re-enlistment that following year signed up to stay in the Navy. For both performance and morale, Santa Fe had risen from worst to first.
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