AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
Building an effective digital assistant for banking with Bill Hawks, Citizens Bank
VUX World
Introduction
Bill Hawks is the digital customer experience manager for conversational AI and virtual client services at Truist. He will be joining Kain Sims on December 8th to talk about a webinar that we're doing with TorcDesk called Conversational Commerce. We'll discuss all of the different use cases and ways that conversational AI is being used in a commerce environment. If you want to learn more about that, vux.world forward slash events.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode