#468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning
AWS Podcast
00:00
Ai and Machine Learning to Drive Better Customer Experiences
Industry leaders use these technologies to augment human capabilities and elevate their customers experiences. Ai can reach into any system including on prim main frames or cloud based web services, and those not previously accessible by a w s lamda functions. And honce deployed, a i and m l can also be used by customers 24 by seven, without needing any human presence.
Play episode from 04:23
Transcript
