AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
Take the Transaction Out Of the Interaction
The CX Leader Podcast | A resource for customer experience leaders
Intro
This chapter focuses on the crucial role of innovation in enhancing customer experience and maintaining competitive advantage. It features a successful case study of a company that utilized creative strategies to streamline user interaction on their website, emphasizing the need for a balanced approach in guiding customers.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode