A Behavioral Interview Question, Erica!

The star method is a quick and easy way to organize and communicate a story. Beth: Let's pretend we're back in time when I was actually interviewing for MBA programs. When I worked at one of the world's largest banks, we were trying to understand how commercial customers used our online products. Thanks to this new type of research that I ran for the first time ever at the bank, we were able to get the budget we needed to improve our systems.