Episode 125 Expedia Makes a Big Move
The Vacation Rental Manager's Podcast with Sarah and T
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Vacation Rentals - Guest Experience Score
i spoke to ari nar he's the senior vice president and general manager of account management pedia group. And i asked him about this whole thing, about transparency, i guess you'd call it. He said that we are very upfront with them in terms of what ore the service and the quality levels of the property thay we're choosing. We sit on billions of data points, traveller review scores, real time reviews, relocation refunds, cancellation. On our web side, we're going to start it with the hotel offerings first, before we go into vacation rental, and then eventually into air car and so on. But we are going to be ing ana guest service course for every property
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