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How Brands Can Steer Clear Of GenAI Backlash

What It Means: A Forrester Podcast

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Navigating Trust in AI-Generated Content

This chapter explores the growing skepticism consumers have towards AI-generated media, highlighting the need for transparency from brands. It discusses consumer hesitance to embrace AI due to past negative experiences and emphasizes the importance of authenticity in marketing. The chapter advocates for regulations that can guide brands in using AI responsibly while maintaining consumer trust.

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