How To Unlock the Hidden Potential in Any Conversation with Julian Treasure
The Science of Success
The Sasa Sa Framework for Listening
Listening the r is looking at somebody and doing nothing else. It's a form of meditation, almost, not preparing my next brilliant bit of dialogue. And that involves body language as well,. You know, facing them. So it's little noises like em really. If you're in front of them, raised eyebrows, nods, bobs of the head - gestures which show that you're with them to oil the conversation. The s can be summarizing so that you you close those doors and you move on down the corridor with them. When asked, ask questions before, during, after. This allows you to tease things out and to help coproduce the conversation. Could you say
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