Customer Success | Scaling Your Startup S2E9 with Statusphere’s Kristen Wiley & Techmate’s Nicole Beals | E1229
This Week in Startups
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Bridging Sales and Customer Success
This chapter explores the vital interplay between sales and customer success teams in B2B settings, highlighting the need for clear communication and alignment. It discusses the importance of effective recruitment and adaptations in customer service strategies to enhance retention and foster client advocacy.
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