PRODUCTEA with Leah, Growth & Senior Leadership cover image

90: Harini Gokul - How to keep things "simple" at scale

PRODUCTEA with Leah, Growth & Senior Leadership

CHAPTER

Navigating Complexity in Communication and Metrics

This chapter explores the challenges organizations face in maintaining simplicity as they scale, particularly in communication between departments that utilize different systems. It emphasizes the importance of clear metrics and effective data integration to enhance customer satisfaction and response times. The discussion highlights the need for organizations to adapt their structures and innovate, particularly in the context of product-led growth strategies.

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