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UE #37: Conversation hacks for better communication

Understanding Emotions

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How to Give Criticism to People

The criticism sandwich is a way of giving feedback to someone that you like. It can be used in more serious situations, such as being bullied or harrassed. You praise the person and then tell them what you dislike about them. And end with something they are doing right - but don't criticise their actions. A great technique for team leaders, supervisors,. coaches & parents.

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